Banner by Novelist in Training
Okay, I’ve been absent on T13′s for the past three weeks and I’m sorry for that. It was the close of the year and the beginning of a new one and I simply didn’t feel comfortable with some of the topics floating around in my brain. I think I’ve got a bit of that worked out now.
This particular T13 has been motivated by some really POOR performance on the part of Fedex recently. You should note that for years Fedex has been my preferred carrier. Not anymore.
- So, when the last big storm hit, I had several key deliveries I was expecting from Fedex. These were shipped via standard overnight delivery. But did they show up? Nope. Fedex didn’t even make an attempt to deliver. They immediately held them in the sort facility in Greeley for pickup. But did they call me? Nope! I had to call them when the packages didn’t arrive. I didn’t get them till the next day when I drove 45 minutes to get there.
- No storm yesterday, but had numerous packages for the business. This time the Fedex guy came– to the driveway that is. He turned around and started to drive off. Emily had to hop in my car and chase him down. He didn’t even bother to try a delivery. The guy should be fired!!!
- The UPS guy, on the other hand, managed to make his deliveries. In fact, when we’ve had severe snow, he has marched all the way up the driveway to make a delivery. Our postal person does the same thing. She always makes her deliveries. But Fedex? Nope!
- Oh yeah, I have a very important delivery for a client and ordered a server chassis via Fedex priority overnight. The item was shipped from one of my vendors in San Jose. The same vendor also shipped two motherboards to me that same day. All of this was picked up at the same time with my sales guy supervising to make sure I got what I needed, when I needed it. I got the motherboards yesterday morning. Where was my chassis? In Indiana. Indiana? How’d it get there?!? There’s no telling. But they were kind enough to say on the status that it was picked up AFTER the deadline. Hello! What about the motherboards? They suck!
- Recently opened Fedex and UPS accounts for my new business. UPS provided me with all sorts of shipping materials to get started. Fedex? Nothing!
- Earth tones have been in style for the past year. Brown is in
(running out of stuff) - What does Fedex mean, anyway? What’s so Federal about it?
- UPS dude has a big truck and looks like he means business. Fedex guy comes out in the Urkel mobile.
- UPS is cheaper.
- UPS sort facility is in Loveland, only 20 to 25 minutes from us.
- Fedex is 45 minutes away and smells like a combination dump yard/dead fish. The place stinks!
- Okay, so neither of them have great uniforms– not sure what that has to do with anything
- UPS is quicker to spell.
18/01/2007 at 12:25 pm Permalink
I hope they’re paying you for all this free advertisement!
18/01/2007 at 12:32 pm Permalink
Fedex definitely hasn’t given us reason to love them very much, eh?
….”Fedex guy comes out in the Urkel mobile.” *snort!*
I *heart* our UPS guy….
18/01/2007 at 12:51 pm Permalink
I don’t really use shippers like these that much, but for me, UPS has closer/more locations, so I tend to choose them over FedEx.
Plus, all of our UPS guys and gals RUN from the truck to our house like they mean business. I like that, even though I suspect they’re just running to get it all done in one day.
Good list, but sorry your business had to suffer.
18/01/2007 at 7:51 pm Permalink
Tink: What’s really funny is that I just checked my logs and have 6 different hits from various Fedex offices
EE: The UPS guy is a real trooper. The Fedex guy was actually pretty nice too. He and I chatted about other arrangements so we don’t have a repeat.
John: Thanks John! I’m mostly venting. I talked with Fedex today. I have a big order to send to NC on Saturday for one of my customers. I’m glad I have that option with them. I think things will be fine, though it has been a rough couple of days.